Returns & Exchanges

At Boowan Nicole, we want you to be completely satisfied with your home and craft products, which is why we offer a 30-day return policy for unused items in their original packaging. If your order arrives damaged or doesn't meet your expectations, our team is dedicated to making it right through a swift exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare the Package

  Ensure the items are unused and in their original Boowan Nicole packaging to qualify for a full refund.

• 3.
  Ship the Item

  Attach the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.